Technology consulting. Managed IT. Software & AI solutions.

Build Your Future.
With technology
you can trust.

Managed IT services and technology consulting and transformation for NGOs and private businesses in Ethiopia. Keep everyday IT running and plan the changes your organization needs next.

OperateManaged IT services
ImproveTechnology consulting
BuildSoftware & AI solutions
WHY BYF

Focus on your business. We'll help you manage the technology.

Keep your people productive, your systems organized, and your technology decisions aligned with your goals.

01

One accountable team

A clear point of contact to coordinate support, agree responsibilities, and connect technology work to your priorities.

02

Reliable foundations

Practical improvements across accounts, devices, backups, and security.

03

Room to grow

Technology choices shaped around your needs, priorities, and budget.

Discuss your IT needs
BYF
BUILD YOUR FUTURE
SERVICES

Find your next step.
Start with the problem.

01 · ONGOING SUPPORT

Managed IT services

Organize everyday support, employee accounts, devices, and backups around the way your team works.

Explore managed IT services
02 · PROJECTS & SOLUTIONS

Technology consulting and transformation

Assess your technology, clarify priorities, and plan improvements that fit your organization and budget.

Explore consulting
03 · PROJECTS & SOLUTIONS

ERP solutions and implementation

Plan connected business systems around your processes, data, and the people who use them.

Explore ERP solutions
04 · PROJECTS & SOLUTIONS

Software and AI solutions

Connect systems, reduce manual work, and assess practical software and AI approaches for your workflows.

Explore software and AI
MANAGED IT

Everyday IT,
handled with care.

From employee accounts to device support and backup checks, we help keep the technology behind your work organized and dependable.

  • +Remote help desk and user support
  • +Microsoft 365 and Google Workspace administration
  • +Employee onboarding and offboarding
  • +Device and asset management
  • +Backup and disaster recovery
  • +Cybersecurity assessment, readiness, and response
Explore managed IT
MANAGED IT PACKAGES

Choose the full package.
Or start with one module.

Every package is agreed around your team, systems, and support needs. Coverage and response arrangements are set out in your support agreement. Why managed IT?

MODULE 01

Help desk and user support

Remote support for everyday issues, so your people keep working.

  • +Remote help desk and user support
Discuss this module
MODULE 02

Workspace and accounts

Organized email, collaboration tools, and access for every starter and leaver.

  • +Microsoft 365 and Google Workspace administration
  • +Employee onboarding and offboarding
Discuss this module
MODULE 03

Devices and backup

Know what devices you have, who uses them, and that important data is backed up.

  • +Device and asset management
  • +Backup and disaster recovery
Discuss this module
MODULE 04

Cybersecurity

Understand your risks and strengthen access, policies, and staff awareness.

  • +Cybersecurity assessment and readiness
  • +Security awareness training and policy development
  • +Security tools, access controls, and incident response support
Discuss this module

Enterprise Platforms: requirements and ERP selection, custom development, implementation, integration, client-side delivery coordination, data migration, rollout, training and adoption. Custom development, Odoo, SAP or other suitable platforms are selected based on requirements.

Business & Impact Systems: Monitoring, Evaluation, Accountability and Learning (MEAL), inventory and assets, sales and customer management, procurement, approvals, workflow automation, data collection and reporting. Connected operations through suitable open-source platforms, custom development and integrations.

Cloud & Digital Workplace: selection, migration, configuration, collaboration, identity and access, backup, security, administration, infrastructure and cost optimization. Microsoft 365, Google Workspace, AWS, Microsoft Azure, Google Cloud, IBM Cloud and other services are assessed against client requirements, team capability and appropriate specialist partners.

CONSULTING & SOFTWARE

Better systems.
Less manual work.
More possibilities.

We help you assess your technology, connect your systems, and develop practical software around the way your business works.

  • +Technology assessments and roadmaps
  • +Business websites and applications
  • +System and API integrations
  • +Workflow automation
  • +Data and reporting solutions
  • +Cloud and infrastructure projects
Discuss a project
COMPLETED PROJECTS

Practical systems.
Work delivered.

From managing resources and people to coordinating services and customer relationships, our completed work addresses everyday operational needs.

01

Asset & Inventory Management System

A clearer view of the resources your team relies on.

Records what the organization owns, where it is, and who is responsible for it, from purchase to disposal.

02

Procurement & Supply Chain Management

Bring purchasing and supply operations into focus.

Brings purchase requests, approvals, suppliers, and stock into one traceable process.

03

Human Resource Management System (HRMS)

Put people operations on a stronger foundation.

Keeps employee records, leave, and organizational structure in one place for HR and managers.

04

IT Service Management System

Give everyday IT service delivery a clear structure.

Logs, assigns, and follows up IT requests and incidents so support work stays visible and accountable.

05

Customer Relationship Management (CRM)

Keep customer relationships at the centre of your work.

Keeps contacts, enquiries, and follow-ups in one shared record for the team.

BYF’S OWN ERP

SEHA ERP Solution

Our own ERP solution. Built by BYF.

SEHA is BYF’s own completed ERP solution. Talk to us about its fit for your organization.

Discuss a similar project
HOW WE WORK

A clear path from
challenge to solution.

Good technology work starts by listening. We bring clarity to the next step, then stay close through delivery.

01

Understand

Discuss your organization, current systems, and priorities.

02

Plan

Agree on scope, responsibilities, delivery approach, and success measures.

03

Deliver and improve

Implement the work, document it, support adoption, and review what comes next.

BUILT FOR TEAMS WHO ARE MOVING FORWARD

NGOs and development organizationsPrivate businessesProfessional service firmsMulti-location teams
START HERE

Let's build your
technology foundation.

Tell us what your organization needs. We'll help you identify a practical next step. Prefer to call? +251 910 011 334

Start a
conversation

Tell us a little
about your next step.

Share the problem you want to solve and the systems you use. We’ll review your enquiry and contact you to discuss your priorities, possible scope, and a practical next step.

info@byftcs.comleads@byftcs.com+251 910 011 334Addis Ababa, Bole, 07

Support is tailored to your agreement, with premium coverage available up to 24/7. Business hours follow Addis Ababa time (EAT, UTC+3).

We use your details only to respond to your enquiry and follow up on it. Privacy notice.