TECHNOLOGY CONSULTING & SOLUTIONSUnderstand
Discuss your organization, current systems, and priorities.
BUILD YOUR FUTURE
Why managed IT?
Managed IT means a dedicated partner looks after your everyday technology under an agreed scope, so your team can focus on its work.
Discuss your IT needsWHAT IT IS
One partner.
An agreed scope.
Instead of relying on a colleague with other responsibilities, or calling for help only when something breaks, you agree a support scope with BYF. We coordinate support requests, accounts, devices, backups, and security within that scope and keep you informed.
It may fit if
- +You do not have a dedicated IT team, or your IT person is stretched.
- +Support requests interrupt staff who have other jobs to do.
- +Starters wait for accounts or devices, and leavers keep access too long.
- +You are not certain your backups would restore when needed.
- +You want a clearer picture of security risks and how to reduce them.
What you hand over
- +Day-to-day user support requests
- +Account setup for starters and removal for leavers
- +Device records and permissions
- +Backup checks and recovery planning
- +Security reviews, awareness, and policy work
What you keep
- +Decisions about priorities and budget
- +Ownership of your systems, data, and licences
- +Responsibilities you choose to retain in-house
- +Visibility of what is being done and why
Support is tailored to your agreement, with premium coverage available up to 24/7. Business hours follow Addis Ababa time (EAT, UTC+3).
HOW WE WORK
A clear path from
challenge to solution.
Agree priorities, responsibilities, and success measures before support begins.
Plan
Agree on scope, responsibilities, delivery approach, and success measures.
Deliver and improve
Implement the work, document it, support adoption, and review what comes next.
START HERE
Choose a package
or start with one module.
Tell us which package interests you. We'll review your enquiry and contact you to discuss scope and priorities.