BYF Technology Capacity Services

BYF PROJECT

BYF Project

Defined technology transformation.

Assess, design, and implement a defined technology change, then transition it into operation.

IS THIS THE RIGHT MODEL?

You have a defined change or transformation to deliver.

Outcome: Assessment, implementation, and transition to operation.

EXAMPLE PROJECTS

Defined change.
Delivered to operation.

BYF Project brings together the expertise required to assess, design, and implement a defined technology change, and plans how it will be supported afterwards.

Assessment & architecture

  • +Technology assessment
  • +Technology architecture
  • +Technology roadmap development
Technology consulting

ERP & business systems

  • +ERP implementation
  • +ERP migration
  • +ERP integration
  • +ERP adoption
  • +Inventory management systems
  • +Sales management systems
  • +MEAL systems
  • +Operational systems
ERP solutions

Workplace platforms

  • +Microsoft 365 implementation
  • +Google Workspace implementation
  • +Microsoft 365 / Google Workspace migration
Managed IT services

Cloud, infrastructure & network

  • +Cloud migration
  • +Infrastructure modernization
  • +Network redesign
  • +Network deployment

Cybersecurity

  • +Cybersecurity assessment
  • +Cybersecurity improvement programs

Software, data & automation

  • +Custom software development
  • +Web applications
  • +APIs and integrations
  • +Workflow automation
  • +Reporting and analytics
  • +Management dashboards
  • +Data migration
Software and AI solutions
THE TECHNOLOGY LIFECYCLE

Implementation is not
where the relationship ends.

A consulting engagement identifies what needs to change. A project implements it. Specialists support it, and managed services operate it afterwards.

  1. 01

    Assess

    Understand the business, its environment, risks, and priorities.

    ThroughTechnology consulting

  2. 02

    Design

    Shape the architecture, roadmap, and the right service model.

    ThroughTechnology consultingBYF Project

  3. 03

    Implement

    Deliver ERP, cloud, workplace, network, and software change.

    ThroughBYF ProjectBYF Expert

  4. 04

    Operate

    Run the environment with agreed ownership, coverage, and escalation.

    ThroughBYF SupportBYF Team

  5. 05

    Improve

    Use incidents, service data, and business priorities to improve.

    ThroughBYF SupportManaged IT

What you learn while operating informs the next assessment.

HOW AN ENGAGEMENT STARTS

Understand first.
Then agree the model.

Every engagement begins with your environment and priorities, then defines coverage, responsibilities, and escalation before service begins.

01

Discover

Business objectives, users, locations, systems, vendors, risks, and support expectations.

02

Baseline

Document assets, applications, infrastructure, access, dependencies, known issues, and ownership.

03

Design

Choose Expert, Support, Team, or Project, and define coverage, responsibilities, and escalation.

04

Transition

Establish access, ticketing, communication channels, knowledge transfer, and go-live readiness.

05

Operate

Begin service with agreed service management, reporting, escalation, and reviews.

06

Improve

Use incident trends, recurring problems, security findings, and feedback to improve.

CLEAR BOUNDARIES

Agreed scope.
No hidden assumptions.

Coverage, responsibilities, and commercial terms are set out in your agreement and Service Schedule before work begins.

Standard assumptions

  • +Only agreed systems, users, sites, and services are covered.
  • +Third-party licences, cloud consumption, hardware, and telecom charges are excluded unless explicitly included.
  • +Major projects and changes are scoped separately unless included in the plan.
  • +On-site work, travel, and work outside agreed coverage are set out in the agreement.
  • +Customers provide lawful, authorized access, named decision-makers, and timely approvals.
  • +BYF may use qualified specialist partners where appropriate.
  • +Backup, disaster-recovery, and security responsibilities are documented explicitly.
  • +No guarantee of zero downtime or zero data loss is implied.

Talk to BYF.
We'll help you find the right model.

Tell us what you need and how your technology is organized today. Only your name and email are required. We'll review your enquiry and contact you to discuss the capability, coverage, and engagement model that fit.

leads@byftcs.com+251 910 011 334Addis Ababa, Bole, 07
Preferred service model

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